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Astound Broadband

FTP and Webspace

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This information pertains to DC Metro, IL, MA, NY and PA only

We no longer offer new, or support existing Personal Webspace

  • Web space usage can be checked on this page
  • Web Space storage was equal to the amount of storage on the email address
  • Webspace was only available through the Pronto version of Webmail 
  • If you needs help with your Personal Webspace, you will need to find another source for Web Hosting
  • A valid username and password is required for access The link to the webspace quota checker is on the first page after logging i

FTP Information

  • FTP is an acronym for File Transfer Protocol
     
    • It is most commonly used to download a file from a server using the internet or to upload a file to a server

    • Our FTP server is ftp.rcn.com (207.172.16.152); Port 21
       
    • Anonymous FTP is not permitted
       
 

Web Space

  • Cable Modem and dial-up accounts come with 10 MB of web space each, linked to the email data users
     
    • We do not offer additional web space

    • Before uploading content, a generic message says the web site is active, and that no content has been added yet
       
  • 10MB of web space is created automatically the first time the user connects to our FTP server: ftp.rcn.com
     
  • Simply type the line below into the Address Bar in your browser and hit the Enter key
     
    • In this example, the (DU) user id is smith and the password is 123456
       
    • After updating, passwords can take up to 4 hours to update
       
    • Replace these with your own email user id and password
  • To change the web space password, sign into Usertools to change your password or check your current web space usage
     
    • Note:  Changing your web space password also changes your Astound email password
       
  • The URL or homepage location is:  http://users.rcn.com/username
     
    • Additional information:
       
      • CGI and Perl can be used for residential web space; however, we do not provide technical support
         
      • You can direct a domain name to your personal web space but we do not provide technical support
         
      • We do not offer shell account access, ASP or SQL
         
      • Email only accounts permit access to a single email account per product
         
      • To erase files for disconnected customers, submit a RT Ticket
 

Creating Web Pages

  • We do not provide HTML support
     
  • Two helpful sites to start learning about HTML are The Web Design Group and WebDevelopers.com
     
  • A common way to upload web pages is to use an FTP program such as FTPzilla or CuteFTP
     
    • Websites can be added to search engines, such as Yahoo, Bing, or Google
       
      • Please visit their respective pages for further information
         

    Basics instructions: 

    • We do not directly assist in the use of third party FTP software, however instructions for setup and use may be found on their respective Help files

    • Sample settings for a typical connection are shown in the images below

    • If you do not have an FTP client, you may use a web browser to transfer files

       
      1. If the webspace has not yet been created, enter the URL "ftp://username@ftp.rcn.com" in your browser's Address or Location bar  [You will replace "username" with the customers UserID]
         
      2. The webspace can now be found at: http://users.rcn.com/username [You will replace "username" with the customers UserID]
         
      3. If you choose to use an FTP program, fill in the information as shown below. Make sure to use "Auto-Detect" as both the Host Type and Transfer Type
         
      4. Typical setup for CuteFTP and WS FTP 
 

Web Space Counter

  • For a webspace counter, insert the following line into your web page and upload this page to your space

    <img src="http://cgibin.rcn.com/cgi-bin/Count.cgi?df=username&ft=0&tr=N&dd=C&md=6">
     
    • In this example, replace username with your own user id
 

Change Permissions on Files

  • User FTP directories are set to global read and user write by default
     
    • This means that anyone on the Internet can see and download your files, but they cannot erase, modify or upload files
       
  • You can change the permissions on your files by using any FTP client that supports the "SITE" or "chmod" commands
 

Deleting Webspace Files