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Astound Broadband

Call Block or Selective Call Rejection

 

Call Block / Selective Call Rejection Overview


Call Block or Selective Call Rejection enables you to block incoming calls from phone numbers you select

  • When a number you have blocked calls you, your phone does not ring
     
  • Blocked callers hear a recording that states calls are not being accepted at this time
     
  • Does not block toll free, international, inactive, telemarketing numbers or auto-dialer numbers
     
  •  Not compatible with toll free, international, inactive, telemarketing or auto-dialer numbers
     
  • Not compatible with Remote Call Forward or Ultra Call Forward
     

Additional Information

  • CA, OR and WA: blocks up to 25 phone numbers and is included with unlimited phone

  • DC Metro, IL, IN, MA, NY, PA and TX: blocks up to 100 phone numbers and is included with unlimited phone

  • Grande Legacy: blocks up to 13 numbers activated in Phone Manager
 

Call Block / Selective Call Rejection Activation / Deactivation

Activation and Use (exception: Grande Legacy)

  • Dial *60 and follow the tutorial to turn on Call Block
     
  • To block the last caller, press #, dial 01, and press # again 
     
  • To block a specific number, press #, dial area code and phone number, and press # again
     

Deactivation and Removing Entries (exception: Grande Legacy)

  • Dial *60 and follow the tutorial to turn off Call Block
     
  • To remove a number, press *, dial area code and number, and press * again
     
  • To remove all entries, dial 08 and press *
     
  • After reaching the initial Your selective call rejection is on / off, press 3 to turn it on or off
     

 Grande Legacy: Activation

  • If the *feature is not available follow the prompt in Phone Manager to make the changes
     
  • Dial *63 and follow the tutorial to set up, add or remove numbers on Call Block
     
  • Follow voice prompts to block last incoming caller
     

Grande Legacy: Deactivation

  • Dial *83 to deactivate the feature
     
  • Press 3 to turn the feature off
     
  • A confirmation announcement plays