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Astound Broadband

Anonymous Call Rejection

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Anonymous Call Rejection Instructions

Anonymous Call Rejection rejects incoming calls from individuals who use Caller ID Block to prevent their name / number from displaying on Caller ID

  • Includes Domestic and International calls that display on Caller ID as Anonymous, Private or Blocked
     
  • Remains active on the line until you deactivate the feature
     
  • Call types that cannot be blocked include calls from telemarketers, non-profits and businesses that display as Unknown, Unavailable, or that display as the state name 

Activation

  • Listen for dial tone and dial *77
      
    • When activated, callers hear an announcement stating: Your call rejection service is on. All incoming calls will be checked for number privacy before they are allowed to complete to your line
       
    • The phone does not ring on your end and there is no record of an incoming call

Deactivation

  • Listen for dial tone and dial *87
     
    • Anonymous Call Rejection remains disabled until activated again
       
    • When deactivated, customer hears a message that says: Your Call  Rejection is now off.  Incoming calls will not be checked for number privacy status

Anonymous Call Rejection blocks calls from people who hide their phone number using Caller ID Block. When the feature is turned on by dialing *77, calls marked as Private, Anonymous, or Blocked are rejected, your phone does not ring, and no call record is created. To turn the feature off, dial *87. Some calls, such as those labeled Unknown or Unavailable, may still get through, and callers must remove Caller ID Block if they want to reach you.