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Astound Broadband

Official Support List for Hardware and Software

 

Limited Support

Support is limited to basic diagnostics / setup of dialers and dialer settings, network interface card settings, basic TCP/IP settings, network and communications settings

 

Supported Operating Systems with Minimum Requirements

  • Windows 10
     
    • 1Ghz Processor

    • 2GB RAM

    • 20GB free hard disk space
       
  • Mac OS X 10.6.8 (Snow Leopard) and higher
     
    • 1 GB of RAM

    • 9 GB free hard disk space

    • We does not support Windows running via BootCamp or via an emulator
 

Supported Browsers

  • Internet Explorer
     
    • 7.x and higher
       
  • Safari
    • Safari 4.0 and higher
 

Supported Email Clients

We provide 24/7 support for our enhanced, easy-to-use webmail client

Our email is an IMAP-enabled mailbox that can be configured in many popular mail clients