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Astound Broadband

Official Support List for Hardware and Software

 

Limited Support

Support is limited to basic diagnostics / setup of dialers and dialer settings, network interface card settings, basic TCP/IP settings, network and communications settings

 

Windows 10 End Of Life

October 14, 2025, marks the end of free support for Windows 10, including security updates and technical assistance.

 

Supported Operating Systems with Minimum Requirements

  • Windows 10
     
    • 1Ghz Processor

    • 2GB RAM

    • 20GB free hard disk space
       
  • Windows 11
     
    • 1Ghz Processor

    • 4GB RAM

    • 64GB free hard disk space
       
  • Mac OS X 10.6.8 (Snow Leopard) and higher
     
    • 1 GB of RAM

    • 9 GB free hard disk space

    • We does not support Windows running via BootCamp or via an emulator
 

Supported Browsers

  • Internet Explorer
     
    • 7.x and higher
       
  • Safari
    • Safari 4.0 and higher
 

Supported Email Clients

We provide 24/7 support for our enhanced, easy-to-use webmail client

Our email is an IMAP-enabled mailbox that can be configured in many popular mail clients