Basic Troubleshooting Steps
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- Make sure your converter is powered on
- Aim your remote at the TV/Converter, and press the CBL or CABLE button, or press the power button on the converter itself (if possible)
- If you have a VCR, DVD recorder or a Non-Astound DVR connected to your TV and converter:
- Make sure all connections to the cable outlet and converter are securely tightened
- Verify the device inputs are correct
- If the problem persists, contact us for further assistance
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