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No Connection to the Wireless Network
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- Make sure the power light is lit, then check the link light status
- Solid Light: adapter is connected to the network
- Slow Blink: adapter is searching for the network
- Rapid Blink: adapter is transmitting data
- Ensure the Modem and Router are connected, and you have access to the Internet
- Power cycle Modem and Router, if needed
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No Power to the Adapter
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- Unplug all other USB devices from the back of the TiVo
- Unplug both ends of the TiVo Adapter, wait 30 seconds, and then reconnect both ends of the USB cable
- If the adapter power light is still not on, make sure the cable is firmly plugged in to the adapter and the USB cable, and then restart the TiVo
- If the TiVo Adapter still has no power, contact us
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Poor Signal Stregth
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4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
- Go to TiVo Central | Settings & Messages | Settings | Network
4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
- Go to TiVo Home | left arrow to Menu | Settings | Network Settings
Note the signal strength found on the right-hand column
- Signal strength below 80% is a sign that the TiVo having a hard time getting a signal from your wireless router
- To get the best signal, make sure the Adapter is open to a 90 degree angle, like the letter L
- If the signal strength is still below 80%, contact us
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