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Astound Broadband

Parental or Purchase Controls for TiVo

Parental Control Overview

Parental Controls allow programming blocks by channel number, rating, or time period

  • Set rating restrictions for any TV show or Movie

  • Hide adult VOD titles

  • Lock particular channels

 

PIN Types

  • Locks PIN: used to restrict viewing to particular channels, ratings, or programming

  • Purchase PIN: restricts viewers from ordering anything that requires a purchase
 

Access Parental Controls from the Menu

Unsure of the User Interface on your TV? Click here to find out

4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3

  • Go to TiVo Central | Settings & Messages | Parental & Purchase Controls (see steps)
     

4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4

  • Go to TiVo Home | left arrow to Menu | Settings | Parental & Purchase Controls (see steps)
 

Change Parental Control PIN

  1. Access Parental Controls from the Menu 
  2. Choose Change PIN and enter the existing 4-digit PIN

  3. Enter a new 4-digit PIN, then confirm the PIN

  4. Choose Turn On Parental Controls and enter your 4-digit PIN twice

  5. Make changes to the settings as needed; once activated, Parental Controls remain on
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Special Notes

  • Parental Controls automatically re-lock when the remote is not used within four hours, or if the TiVo is in Standby mode

  • To permanently turn Parental Controls off, choose Turn Off Parental Controls and enter the 4-digit PIN
 

Remove Purchase PIN

  1. Access Parental Controls from the Menu

  2. Chose Allow Purchases without a PIN 

  3. Note: for Experience 4, scroll Purchase Controls and change On to Off

  4. Enter the original 4 digit Purchase PIN to confirm
 

Change Purchase PIN

  1. Access Parental Controls from the Menu

  2. Chose Change PIN

  3. Enter the original 4 digit Purchase PIN

  4. Enter a new 4 digit PIN, then confirm the PIN