Unwanted or Harassing Calls

If you feel threatened or in danger, dial 911 for immediate assistance from law enforcement

Additional Resources

National Do Not Call List: add your phone number to help reduce telemarketing calls
- Call 1-888-382-1222 or register online
Visit the FCC website for helpful tips on how to reduce unwanted calls or file a complaint
Bill Collector / Agency Complaints may be reported to the FTC by writing to:

Federal Trade Commission

Division of Credit Practices

Washington, D.C. 20580

Harassing Calls can be life threatening / terroristic, obscene, malicious or harassing and usually exceed 3 calls per day
When tracing harassing calls, you must be willing to file a police report, prosecute the caller and testify in court
- Dial *57 to trace the last call you received; this flags the call as a harassing call
- A charge applies for each successful trace
- Not all calls are traceable; auto-dialer calls, fax calls / tones / beeps, multiple line business calls, international calls, etc. are not traceable
- Trace records are reported to law enforcement, only; you must work with law enforcement to subpoena trace records

Unwanted or Annoyance Calls can be fax beeps / tones, telemarketers, hang-ups, debt collectors, computer-generated (robo) or repeat calls
Certain phone features can help protect privacy
- Anonymous Call Rejection (*77): rejects callers who block their name / number from your Caller ID display
- Selective Call Rejection: (*60 or *63) block calls from phone numbers you choose to reject
- Call Block (*60): program this feature to block unwanted incoming phone numbers
- Call Return (*69): after an incoming call, identify the number of the caller and date / time received
- Caller ID: see the name / number of the caller before answering the phone
- Non-published Phone Number: removes your number from directory assistance and from the new publication of phone books
- Change your Phone Number: helpful when you receive calls for the previous owner