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Astound Broadband

Voice Mail for CA, OR and WA

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Voice Mail Setup

First time Voice Mail setup must be done from the Residence / Place of Business

  1. Dial *9 from your phone line; the tutorial walks you through setup

  2. Create a new personal pass code:

    • PIN must be six (6) to twenty (20) digits
    • Cannot be a sequence of numbers (1,2,3,4)
    • Cannot be the last four digits of the phone number

  3. Record a Name Announcement

  4. Record a Personal Greeting

    • Personal Greetings can be up to two minutes long
    • You can also select a standard greeting option
    • To update Future Greetings, press 3 from the Greetings menu
 

Checking VM Messages

Check Messages from a Residence / Place of Business

  1. Dial *9 
  2. At the prompt, enter your PIN
  3. Follow the prompts to access your messages

 

Check Messages Remotely

  1. Dial your telephone number
  2. Press the star (*) key during the recorded greeting
  3. At the prompt, enter your PIN
  4. Follow the prompts to access your messages
 

Message Storage Overview

  • Store up to 30 messages for up to 30 days
  • Each message can be up to 2 minutes in length