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Astound Broadband

Call Waiting

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Call Waiting Overview

Call Waiting lets you know another caller is trying to reach you when you are already on the line

  • You'll hear a special tone to indicate there is a call waiting
     
  • When you hear the tone, press the flash button to connect to the second caller
     
  • To return to the first call, press the flash button once and release
     
  • To alternate between callers, press the flash button
     
  • Each call is private and is not heard by the other caller
     
  • If Call Waiting is on your line, it remains active unless you temporarily disable the feature
     

Temporarily Disable Call Waiting 

  • Dial *70 and listen for three brief tones followed by normal dial tone
     
  • Make your call without interruption
     
  • After hanging up, Call Waiting is automatically restored 
     

Call Waiting Restrictions:

  • Call Forwarding overrides Call Waiting
     
  • Call Waiting can interfere with faxes; temporarily disable Call Waiting when sending / receiving faxes
     
  • Call Waiting and Caller ID work together to provide incoming call information
     
  • Call Waiting ID does not work when Opting out of Caller ID

Call Waiting lets you know when someone else is calling while you’re already on the phone. You’ll hear a special tone, and you can press the flash button to switch between callers. If needed, you can temporarily turn off Call Waiting by dialing *70 before making a call, and it will automatically turn back on when you hang up.