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Astound Broadband

Report Unwanted Email or Spam

Reporting Unwanted Email

  • Select the email in the inbox and press the Spam button on the Webmail toolbar to move the message to the Spam Folder
     
  • The sender gets a Spam Fingerprint associated with their sending email address, their advertised website URL, or the content of their message
     
  • When these steps are followed, you should not receive the same spam message again, taking into account time to process the Spam Fingerprint and for reporting action to happen
     
  • It is possible you may receive different messages from that sender in the future
     
  • Follow the steps above to report each unwanted email