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Astound Broadband

MyAstound Account Management

 

With MyAstound, you can

Set up, access and maintain your MyAstound account at https://my.astound.com/login

  • View a copy of the bill (past and present) 
     
  • Setup and manage paperless billing 
     
  • Make a payment 
     
  • Setup and manage automatic payments 
     
  • Track the status of the technician on the day of your install or service call appointment  
     
  • Update billing address   
     
  • Update contact email address  
     
  • Update security questions and reset the security password
     
  • Track data usage and setup data usage notification (available in California, Oregon, Washington only)
     
  • Authenticate TV subscription access for MyAstound TV+ app 
     

 

Visiting MyAstound.com provides these additional features

  • Access webmail and reset webmail passwords
     
  • View existing services and pricing 
     
  • Telephone customers - view recent phone calls
     
  • Order premium cable channels, cable tiers and internet speed increases (available in DC Metro, Illinois, New York, Massachusetts, Pennsylvania and Texas only)
     
  • Note: after disconnect, customers can still access their MyAstound account for up to 5 years; after that accounts are purged