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Astound Broadband

Webmail Usertools

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Usertools Log In Steps

Available to Webmail users in IL, MA, MD, NY, PA, VA and Washington DC only
  1. Open a web browser (Internet Explorer, Safari, Firefox, Chrome, etc.)
     
  2. In the address bar, enter the URL:  http://usertools.rcn.com
     
  3. Enter your username and password
     
  4. Click the Login button
     
  5. On this page, you may do the following:
     
    • Change your password - must enter current password, then enter the new password and finally, confirm the new password
       
    • Check your web space quota and usage - displays how much web space is being used
       
    • Change email forwarding settings - sends all incoming mail to the forwarded email account
       
    • Notification preferences - allows us to send you information about products and special offers
       
    • Enable strict delivery - limits your email to one address only

  6. May take up to 4 hours for changes to be enabled
     

NOTE:  An Email Space quota meter can be found in individual mail boxes in the Webmail inbox folder.