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Astound Broadband

VOD Error V381 - VOD Technical Error

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VOD Error V381 means there is a problem with the TiVo service connection, and customers usually need support if troubleshooting does not fix it. First, verify the account settings, remove any VOD/PPV blocks, reboot all equipment, and retry the VOD; if the issue continues, create a VOD work order or technical case and include the VOD title, date/time of the error, and error code V381.