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Video on Demand Requirements
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- Residential account in good standing
- No VOD block
- No Parental Control lock
- A compatible, company-provided converter box
- A subscription to the On Demand content linear channel's tier of service
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Content and Viewing Restrictions
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Channel Providers can add and remove content from time to time; our company has no control over On Demand content
- SA and Motorola boxes in TX, and CableCARDs and DTAs in all markets cannot access VOD
- FOX On Demand and FOXNOW are not available in MA
- The broadcaster is an affiliate station not owned or operated by FOX, with no rights to broadcast content
VOD ordered on one box is available to view on any box on the account
- Up to 8 titles can be ordered and shared on all digital converter boxes on an account
- HD VODs can't be viewed on an SD box
- SD VODs can be viewed on any box, SD or HD
- If the same VOD title is purchased in both SD and HD, both VODs are billed
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Order VOD
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- Press the VOD/On Demand button on your remote
- For TiVo, press TiVo | Apps and On Demand | VOD
- Choose one of the categories listed and select sub-categories until a show and episode to watch is reached
- Press Left button to watch
- For TiVo, select Watch Now (to order) or Go Back (go back one screen)
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VOD Controls
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- Stop VOD on TiVo: press the Left remote button or the Back button
- Stop VOD on Other Boxes: press the Down remote button to Exit and Save
- Play, Pause, Rewind and Fast Forward*: use the Up, Down, Left, Right and Select / OK buttons and follow-on-screen instructions
- Fast-Forward may be disabled for some programming; controlled by the content provider
- Pause VOD for up to four and a half minutes
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VOD Viewing Timeframes
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- Most VOD titles are available for 24 hours from the time ordered
- Titles available for 48 hours are noted in their description
- Most Adult VOD titles are available for approximately 6 hours
- When a VOD expires, it must be ordered again to watch; if it's a purchased VOD, it will be charged for each time the VOD is ordered
- If you start playing a VOD and it's end time extends the original viewing window, the VOD still plays unless you exit; you cannot Resume Later
- You can start a 3 hour VOD with a 24 hour viewing window at hour 23
- The movie won't stop at the 24th hour; however, if you exit, the movie is no longer available
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