Skip to main content
Astound Broadband

Video On Demand Information

 
 

Video on Demand Requirements

  • compatiblecompany-provided  TiVo or IPTV converter
     
  • Residential account in good standing

  • No VOD blocks

  • No Parental Control lock

  • subscription to the On Demand content linear channel's tier of service​​​
 

Content and Viewing Restrictions

Channel Providers can add and remove content from time to time; our company has no control over On Demand content
 

  • FOX On Demand and FOXNOW are not available in MA

    • The broadcaster is an affiliate station not owned or operated by FOX, with no rights to broadcast content

 

Order VOD

  • Got to TiVo | Apps and On Demand | VOD 

  • Choose one of the categories listed and select sub-categories until a show and episode to watch is reached

  • Select Watch Now (to order) or Go Back (go back one screen)
 

VOD Controls

  • Stop VOD on TiVo: press the Left remote button or the Back button
     
  • Stop VOD on Other Boxes: press the Down remote button to Exit and Save
     
  • Play, Pause, Rewind and Fast Forward*: use the Up, Down, Left, Right and Select / OK buttons and follow-on-screen instructions
     
    • Fast-Forward may be disabled for some programming; controlled by the content provider
       
  • Pause VOD for up to four and a half minutes
 

VOD Viewing Timeframes

  • Most VOD titles are available for 24 hours from the time ordered
     
  • Titles available for 48 hours are noted in their description
     
  • Most Adult VOD titles are available for approximately 6 hours
     
  • When a VOD expires, it must be ordered again to watch; if it's a purchased VOD, it will be charged for each time the VOD is ordered
     
  • If you start playing a VOD and it's end time extends the original viewing window, the VOD still plays unless you exit; you cannot Resume Later
     
    • You can start a 3 hour VOD with a 24 hour viewing window at hour 23
       
    • The movie won't stop at the 24th hour; however, if you exit, the movie is no longer available

Video On Demand works if the customer has a compatible TiVo or IPTV box, an active account in good standing, no blocks or parental locks, and the right channel subscription. Shows can be ordered from the On Demand menu using the remote, and playback controls like play, pause, and rewind are available, though some features may be limited by the provider. Most On Demand programs are available for 24 hours, and once a program expires or is exited, it must be ordered again to watch.