Disable Voice Mail in Phone Manager for Texas

When Voice Mail is disabled in Phone Manager, it cannot be accessed by dialing *86

1. Go to phonemanager.mygrande.net 


2. Login with your Username and Password
   
   
   • Note: first time users are prompted for CPNI verification


3. On the bottom left of the screen in the Feature Management area, click on the green block to the right of Voice Mail


4. To disable Voice Mail, click Disabled in the top box that says Voice Mail


5. Click Save; when disabled, the block changes from a green check to a red X in Feature Management area

Important: to dial into your voice mail, it must be Enabled in Phone Manager
 

• To disallow further messages from being left, click Disabled and Save on one or all of the following:
   
  • Send All Calls to Voice Mail
     
  • Send Busy Calls to Voice Mail
     
  • Send Unanswered Calls to Voice Mail
     
• To enable callers to leave messages again, simply click on Enabled and then Save