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Astound Broadband

Selective Call Forwarding

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Selective Call Forwarding Activation / Deactivation
Activation
 
  • Dial *63 and press 3
     
  • Dial the desired number to forward calls and press #
     
  • Enter up to 10 numbers to forward to the designated number
     
  • Remember to enter the Area Code and phone number 

Deactivation
 
  • Dial *83 and press 3
     
  • To remove a number, enter that number and press #
     
  • To remove all numbers, press *08

 

Additional Information

 

  • Selective Call Forwarding allows a user to forward up to 10 phone numbers to a single number

  • Call Forward, Ultra Call Forward and Call Forward Variable take precedence over Selective Call Forward

Selective Call Forwarding lets customers forward calls from up to 10 specific phone numbers to one chosen number. To turn the feature on or off, customers use star codes and enter the phone numbers they want to add or remove. If the feature is not working, verify it is active on the account, review the setup steps, and create a Trouble Call if the issue continues