Caller ID and Call Waiting ID

Caller ID displays the name and number of the incoming caller on your Caller ID equipment / phone
Displays last name first, then first name (typically up to 15 characters) and may also display as:
- City and state: displays on calls from multiple-line businesses, prepaid calling cards, and auto-dialers
- Private or Anonymous: displays on calls made by those who have Caller ID Block on their line
- Out of Area or Unavailable: displays on calls from outside the calling area, with Operator Assistance or by answering the phone too quickly
Activation / Deactivation:
- DC Metro, IL, MA, NY, PA, and TX: upon subscription, Caller ID remains active on the line
- CA, OR and WA: dial *65 to Activate and *85 to Deactivate

Call Waiting ID

Call Waiting ID alerts you of another incoming call while you are on the phone
Call Waiting and Caller ID work together to provide incoming call information
- The user hears a beep, indicating there is another call waiting
To switch over to the incoming call or back to the original call, press the Flash button

Additional Information

000-000-0000, Unavailable, International, Unknown or Out of Area displays when a call is from another country or another LD carrier
The phone must ring twice to register an incoming name / number
It may take up to 48 hours for the correct name to display on Caller ID when first installed or when the account name is changed
Sometimes the old name or another message displays until information updates
- This occurs in a universal system not controlled by our company
- Please allow 48 hours for information to update