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Astound Broadband

IPTV Error V138 - Can't Play

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This article is how to troubleshot a V638 error on IPTV equipment

IPTV works over your internet service, so always troubleshoot the modem and internet connection first and check for outages before working on the IPTV box. If the internet service is working correctly, verify the IPTV box is connected properly, try changing channels and power cycling the box, then create the appropriate Data or IPTV work order if the issue continues.