Skip to main content
Astound Broadband

IPTV Error M345 - Recording Feature Enabled (%MSG_ID%)

  1. Last updated
  2. Save as PDF

Make sure the account is active, the customer subscribes to the channel, and send a balance hit followed by a refresh hit to the affected box. If the problem continues after refreshing the account and user data, create an IPTV work order and include the error code, troubleshooting steps completed, and details about the channels, shows, or recordings affected.