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Maximum Attachment Size
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Email addresses are limited to sending and receiving files no greater than 25Mb
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Limit for Messages Sent per Hour
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- Limited to sending 400 messages per hour
- When exceeded, error 452 - Too many recipients received this hour, only relaying 400 msg/hour! displays
- To send up to 5000 messages per hour, Business customers may consider subscribing to a Static IP Address
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Storage Space and Checking Usage
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Each email address is limited to 5 GB; additional storage space is not available
- In Webmail, hover over the quota meter near the mailbox logout link to identify space used
- In Usertools, click check your mailbox quota and usage to identify space used
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Email Forwarding After Disconnect Not Available
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- Email on a disconnected account cannot be forwarded to another email address
- Email service is disconnected when data service is disconnected
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Traffic Filtered Through Port 25
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- Our company allows traffic through Port 25, only when connecting to smtp.rcn.com
- Mail clients must enable SMTP authentication with the username and password; the same credentials to login to your inbox
- Webmail users do not have this restriction
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