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Astound Broadband

Email and Server Settings for All Markets

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Email storage limits for all accounts is 5 gigabytes

The login for each email account is the entire email address for both incoming and outgoing mail servers

In the European Union (EU), a new set of rules called the General Data Protection Regulation (GDPR) was introduced in May 2018. These new rules affected every email provider. Our Webmail, IMAP/POP is currently not able to be used in these countries at this time:

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Republic of Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
 

Email storage limits for all accounts is 5Gb
The login for each email account is the entire email address for both incoming and outgoing mail servers

For devices like Apple and other devices that do not support SSL, secure sign-on is not required using SSL


 

 

Email and Server Settings for DC Metro, IL, IN, MA, NY and PA


RCN.com email and server Information are found below.   
 

  • Incoming IMAP Mail Server (To receive email)
     
    • Standard: imap.rcn.com (Port 143)
       
    • SSL:  imap.rcn.com - (Port 993) Note: SSL is used for added security. RCN email does not require SSL

       
  • Incoming POP Mail Server (To receive email)
     
    • Standard:  pop.rcn.com - (Port 110)
       
    • SSL:  pop.rcn.com - (Port 995)  Note: SSL is used for added security. RCN email does not require SSL

       
  • Outgoing SMTP Mail Server (To send email)
     
    • Authentication must be used with either of the two options
       
      • smtp.rcn.com (Port 25) 
         
      • smtp.rcn.com alternate port- (Port 587)  TLS with smtp on port 587 is currently enabled 
         
  • Mail Login Format
     
  • DNS #1
     
    • Primary:  ns1.dns.rcn.net
       
    • Secondary:  ns2.dns.rcn.net

       
  • DNS #2
     
    • Primary:   ns3.dns.rcn.net
       
    • Secondary:  ns4.dns.rcn.net

       
  • Dialup POP Locator
     
  • IP Address
     
    • server assigned

       
  • FTP Server
     
    • ftp.rcn.com - (Port 21)

       
  • FTP Login Format
     
    • username (passwords are case sensitive)

       
  • Customer Homepage URL
     
  • Authentication Type
     
    • Clear Text Authentication
 

Email and Server Settings for enTouch.net

 
  • Incoming POP or POP3:  mail.entouch.net (Port 995)  
     
    • SSL:  enabled
       
  • Incoming IMAP:  mail.entouch.net (Port 995)  
     
    • SSL/TLS:  yes 
       
  • Outgoing SMTP:  mail.entouch.net (Port 587)
     
  • Mail Login Format:  username@entouch.net 
     
    • Passwords are case sensitive
       
  • Primary DNS:  ns1.lsn.net (66.90.133.117)
     
  • Secondary DNS:  ns2.lsn.net (66.90.130.24)
     
  • IP Address:  server assigned
     

 

 

Email and Server Settings for All Other TX Areas

Grande Email and Server Setting Information
 
  • Incoming POP or POP3:  mail.mygrande.net or mail.grandecom.net (Port 110)  
     
    • SSL:  none
       
  • Incoming IMAP:  mail.mygrande.net or mail.grandecom.net (Port 993)  
     
    • SSL/TLS:  yes 
       
  • Outgoing SMTP:  mail.mygrande.net or mail.grandecom.net (Port 587)  
     
    • SSL:  none
       
  • Mail Login Format:  username (just the username)
     
    • Passwords are case sensitive
       
  • Primary DNS:  ns1.lsn.net (66.90.133.117)
     
  • Secondary DNS:  ns2.lsn.net (66.90.130.24)
     
  • IP Address:  server assigned
     
  • FTP Server:  home.grandecom.net
     
  • FTP Login Format:  username 
     
    • Passwords are case sensitive
       
  • Customer Homepage URL:  http://portal.mygrande.com/
     
  • Personal Admin:  https://admin.mygrande.net/
     
  • Authentication Type: Clear Text Authentication
 

Email Server Information for astound.net, CA, MD, OR and WA

All email client programs need the following information:

  • Account Type: POP or POP3 (single device) / IMAP (multiple devices)
  • Email address
  • Name of user
  • Login/User name Full email address
  • Email Password

 

Account Type Security Port #
POP/POP3 SSL 995
IMAP SSL 993
POP/POP3 None 110
IMAP None 143
 

Incoming Mail Servers for astound.net, CA, MD, OR and WA

Domain Incoming Server
@wavecable.com mail.wavecable.com
@astound.net mail.astound.net
@myastound.net mail.myastound.net
@wbcable.net mail.wbcable.net
@cedarcomm.com mail.cedarcomm.com
@cni.net mail.cni.net
@countrycable.net mail.countrycablevision.net
@broadstripe.net mail.broadstripe.net
@cablespeed.com mail.cablespeed.com
@starstreamcable.com mail.starstreamcable.com
@starstream.net mail.wavecable.com
@SSCTV.net mail.ssctv.net
 

Outgoing SMTP Mail Servers for astound.net, CA, MD, OR and WA

Account Type Security Port #
SMTP None 25
Alternate SMTP

For mobile access using providers with blocked ports

STARTLS with SMTP on port 587 is currently enabled   		 STARTLS 587
Domain Outgoing Server
@wavecable.com mail.wavecable.com
@astound.net mail.astound.net
@myastound.net mail.myastound.net
@wbcable.net mail.wbcable.net
@cedarcomm.com mail.cedarcomm.com
@countrycable.net smtp.countrycablevision.net
@broadstripe.net mail.broadstripe.net
@cablespeed.com mail.cablespeed.com
@starstreamcable.com smtp.starstreamcable.com
@starstream.net mail.wavecable.com
@SSCTV.net smtp.ssctv.net