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Astound Broadband

Power Cycle Cable Equipment

 

Universal Power Cycle

  1. Power off the television and cable equipment
     
  2. Unplug the cable equipment from it's power source, wait 30 seconds, then plug converter back in
     
  3. Power on the television, then the equipment​​​​​
 

IPTV Box Steps

  1. From Home, left arrow to Menu

  2. Go to Settings, then Device Settings, and choose Device Preferences
     
  3. At the bottom of the Device Preferences screen, choose Reboot to restart the box
 

TiVo Box Steps

4 Tuners, 2 Tuners, Single Tuners,  and Minis on TiVo Experience 3
  • Go to TiVo Central  |  Settings & Messages  |  Help  |  Restart or Reset  |  Restart the TiVo box
     
  • Press Thumbs Down three times and press Enter (see steps)

     

4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4

  • Go to TiVo Home  |  left arrow to Menu  |  Help  |  Restart Box
     
  • Press Thumbs Down three (3) times and press Enter (see steps)
 

Passport ECHO Box Steps

  1. Press Power on the converter for 5 seconds, until the box turns off, then on again
     
  2. Wait for the clock to switch from 12:00 to the current time
 

Arris / Motorola Box Steps

  1. Power off your television and converter
     
  2. Unplug the converter from the power and wait 30 seconds
     
    • DCH70, DCT700: do not unplug the adapter from the back of the converter
    • The AC adapter must be unplugged from its power source
       
  3. Plug the converter back in, then turn converter back on
     
  4. Power on your television
 

Cisco / Scientific Atlanta Box Steps

  1. On the Converter, press the Vol +, Vol -, and Info buttons simultaneously, then release

  2. Wait until the time reappears on the box before taking the next step