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Pay and Manage AutoPay with MyAstound
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- Register to create an account, then use MyAstound to pay your bill or manage automatic payments
- Make a one-time payment using a credit / debit card, or withdraw funds directly from your checking account (Convenience fee applies)
- By setting up automatic payments, your monthly payment is automatically deducted from your account on the payment due date (Convenience fee does not apply)
Pay and Manage AutoPay with the Astound Mobile App
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- Use your smart phone or tablet to pay your bill with the Astound Mobile app, available in the Apple App Store and Google Play Store
- Download the app today, register or sign in with your MyAstound account, and use the app to pay your bill, setup AutoPay and more!
Use Astound's Automated Phone System
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- Our automated phone system accepts one-time credit/debit card payments, and ACH check by phone payments (Convenience fee applies)
- Astound Markets: 1-800-427-8686 (1-800-4ASTOUND)
- Digital West: 833-373-9378
- Harris areas (Brownwood / Early) TX: 325-646-9493
Mail Your Payment
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- Return the bill payment stub included in your monthly paper bill to Astound along with your payment in the form of a check or money order
- Please allow 10 days for mailing and processing time
- CA, OR and WA (includes former Digital West)
Astound
PO Box 31001-2714
Pasadena, CA 91110-2714
- DC Metro, IL, IN, MA, MD, NY and PA
Astound
PO Box 830714
Philadelphia, PA 19182-0714
- TX
Astound
PO Box 679367
Dallas, TX 75267-9367
- Overnight Payments for DC Metro, IL, IN, MA, NY and PA
PNC Bank C/O RCN
Lockbox Number 830714
525 Fellowship Rd, Suite 330
Mt Laurel, NJ 08054-3415
Overnight Payments for all areas of TX
PNC Bank C/O Grande Communications Networks LLC
Lockbox Number 679367
1200 E Campbell Rd, Ste 108
Richardson, TX 75081
Overnight Payments for CA, OR and WA
PNC Bank C/O Wave
Pasadena Tech Center
465 W Halstead St, Ste 160
Pasadena, CA 91107
Pay in Person at an Astound Payment Center
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- Use one of our many convenient payment centers to pay in person
- After confirming the payment center’s business hours, stop by to make a payment with a customer service representative
- Payment centers accept cash, checks, money orders and credit cards
- Note: Payment Centers can only accept payment for services located in their site
Make a Payment with Western Union or HEB Business Center Office
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- Bring your Astound billing statement and make a payment at:
Pay Over the Phone with a Customer Service Professional
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- Make a credit / debit card or ACH check by phone payment by calling 1-800-427-8686 (1-800-4ASTOUND) and speak with a customer service professional (Convenience Fee applies)
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