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Astound Broadband

YouTube App on IPTV and TiVo

Self-Service Support Alert:  this article is available for customer self-service on help.astound.com
 

YouTube Overview

YouTube is a video sharing website where you can watch, upload and share videos
  • YouTube videos are not stored on the TiVo, and don't take up any recording space
     
  • Due to formatting and file type, some videos available on YouTube's website may not available on TiVo
     
  • If you are experiencing issues with the YouTube app, visit the YouTube website for assistance
     
  • YouTube on TiVo available in HDUI menus only
 

YouTube on IPTV

  • Go to TiVo Home | Apps | YouTube

  • YouTube is open to everyone without a sign-on

  • Sign in to your personal profile for access to your Playlists, Subscriptions, and other settings ​​
 

YouTube on IPTV

  • 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
    • Go to TiVo Central  | Apps & OnDemand | YouTube
       
  • 4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
    • Go to TiVo Home | Apps | YouTube
 

Sign in Using the Remote

  1. Arrow left for the Main Menu
     
  2. Arrow down, then press Select on Sign In
     
  3. Note of  the activation code on the screen
     

On a Computer or Mobile Device 

  1. Go to youtube.com/activate and enter the activation code
     
  2. You will be prompted for your Google profile username and password
     
  3. You must allow YouTube to manage your YouTube account and Manage your rental and purchase history; click Allow
 

Sign Out Using the Remote

  • Arrow left for the Main Menu
     
  • Arrow down, then press Select on your user name
     
  • Scroll to Use YouTube signed out and press Select
 

Pair a Mobile Device to the YouTube App

  1. Sign In to the App 
     
  2. Arrow left for the Main Menu, then arrow down and press Select on Settings
     
  3. Select Link TV and Phone | Link with TV Code to pair your device and go to youtube.com/pair and enter the Pairing Code
     
    • For a Mobile Device, open the YouTube app, press this icon and select the TiVo to pair (no Pairing Code needed)
 

Video Playback

  1. Highlight a video using the left and right arrows on the TiVo remote

  2. Press Select to watch

  3. Pause, Rewind and Fast Forward YouTube videos, just like any other video!
 

Hide Inappropriate Content

We do not control YouTube content

 

Select Restricted Mode in the YouTube Settings menu to help hide inappropriate content

  • 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
    • Go to TiVo Central | Settings & Messages | Settings | Channels | Add & Manage Video App
    • Uncheck YouTube to hide the app
  • 4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
    • Go to TiVo Home | User Preferences | Add & Manage Apps
    • Uncheck YouTube to hide the app
 

Disable YouTube: IPTV Only

This app is factory pre-installed and cannot be uninstalled; however, it can be disabled

  1. Go to TiVo Home | left arrow to Menu | Settings | Device Settings | Apps | See all apps
     
  2. Select YouTube
     
  3. Select Disable
     
  4. You will be asked Do you want to Disable this app?; select Yes
     
  5. The app is listed under the Disabled apps list
 

Exit to Video List / Exit the App

  • To exit and return to the video list, press the Back button on the TiVo remote
  • To exit the YouTube app, press the TiVo button or Live TV at any time
 

Playback Issues on Series 4 TiVos

Single Tuner, 2 Tuner and 4 Tuner TiVos occasionally experience stuttering and sluggish video playback

  • This is expected behavior and unlikely to be fixed by TiVo and YouTube
     

  • 4K 6 Tuners, 6 Tuners , 4K Minis, and Minis attached to 6 Tuner TiVos do not have this issue