Astound TV+ App

Last updated
Save as PDF

With the Astound TV+ app, stream live TV where you want on your device
Use the Astound TV+ app to search, schedule, record and watch on your Internet-connected device
The Astound TV+ app is available to customers who have a cable subscription with IPTV equipment on their account. In order to use all features available, you must be using your local wireless network
Use your MyAstound credentials to sign in on a device

Please note: the Astound TV+ app is not allowed outside the continental United States

Restrictions/Limitations:

Limit is 5/6 simultaneous streams (primary device + 5 devices)

Can download/register up to 12 devices (auto age out in 6 months without use)

Must have active cable service and at least one IPTV box with Astound

With the app on a phone or tablet, you can watch out of the home. However, some programmers do not permit out of home streaming. We are currently aware of these stations that restrict out of home streaming of Live TV.

Recordings cannot be downloaded to your device. Subscription On Demand and your own recordings (from the cloud/nDVR) can be watched out of the home

Currently, On Demand cannot be purchased/watched out of the home unless you originally purchased in the home. If this is the case, you are able to resume it from your My Rentals folder. Additionally, if you are subscribed to these channels and VOD, out of home streaming is permitted.

Unmanaged Devices (a.k.a Unmanaged Streamers) like Android TV, Fire TV, Apple TV, etc. cannot be transported to a network that is not yours. You must be on your home network for the app to work

Casting from device to TV is not available

Channel Lineup - Please be aware that the channel lineup on the app may not be identical to the one you have at home. This is a general streaming lineup that may not include certain channels available on your IPTV box

Please note: TiVo Stream 4K is not compatible with the Astound TV+ app

Supported devices

Anything NOT on this list is labeled as UNSUPPORTED / UNTESTED. It may work, but we will not support or troubleshoot.

Mobile Devices

Operating System Requirements:
- App Version – 4.8X
- iOS Versions – 17.0 or later
- Android – 9.0 and up
Mobile Phones:
- iPhone: 12, 12 Pro, 12 Pro Max, 12 mini, SE, 11, 11Pro, X, Xs, XR, 9, 8 Plus
- Android: Pixel 5, 4, 4a, Samsung Galaxy S20, S10, S10+, S9, Note 10
Tablets:
- iPad Pro, iPad Air 2, iPad Mini, Samsung Galaxy Tab A, Samsung Galaxy Tab S
- Please note:
  - iPad Pro devices with the Apple M1 chip are not yet verified and therefore, are not officially supported. TiVo is in the process of validating this
  - MacBook with M1 chips are not supported

Unmanaged Devices (Stream In-Home Network Only)

Android TV:
- Within this release, the following hardware is qualified (Devices will no longer be supported if the OS version is no longer supported by Google):
  - Google Chromecast 4K (2020) -- Android OS 12
  - nVidia Shield Pro (2019) – Android TV 11 Pie
  - Sony Bravia TV 2021 X80J – Android TV 10 (Google TV)
  - TiVo Stream 4K (2020) -- Android OS 10
  - Xiaomi Mi Box S – Android TV 9 Pie
  - Note: Other Unmanaged Android TV devices may be supported but not qualified by TiVo

Amazon / Fire TV:
- Fire TV Cube – Third Gen (2022)
- Fire TV Stick – Third Gen (2020) - Fire OS 7
- Fire TV Stick Lite – First Gen (2020) – Fire OS 7
- Fire TV Stick 4K – First Gen (2018) – Fire OS 6
- Fire TV Stick 4K Max – First Gen (2021) -- Fire OS 7
- Fire TV Stick 4K Max – Second Gen (2023) -- Fire OS 8
- Toshiba C350 Series LED 4K UHD Smart Fire TV (2021) - Fire OS 7

Apple:
- Apple Apple TV 4K (1G) (2017), Code name A1842, OS 16
- Apple Apple TV HD (4G) (2015), Code name A1625, OS 16
- Apple Apple TV 4K (2G) (2021), Code name A2169, OS 16
- Apple Apple TV 4K (3G) (2022), Code name A2737/A2843, OS 17

Mobile Apps
- The TiVo Mobile Application supports the major mobile OS versions (iOS and Android), normally the latest version and the one before. (other versions may or may not work, but they are not supported)
- For the 4.14 release, the following versions are supported:
  - Android version: 9.0 to 16.0 (15 and 16 fully supported)
  - iOS version: 18, 26 fully supported
- In addition, the streaming feature requires the following:
  - Chipset supporting hardware decoding
  - Advanced RISC Machine (ARM) chipset (or at a minimum, running in ARM-compatibility mode)

Please note: TiVo Stream 4K is not compatible with the Astound TV+ app

Download the Astound TV+ app

When Installed, launch the Astound TV+ app. You are sent to the authentication page. Enter your MyAstound credentials.
- Access to content after subscribing up-to-24 hours

What to Watch

The What to Watch screen is the first screen that populates after logging in. You can navigate to different screen menu button on Android devices, or the Smart Bar at the bottom of the screen for iOS users.