Smart Home Customer Portal Information

Getting Started with Smart Home

Smart Home Login Information

• In a web browser go to wavebroadband.com/mysmarthome


• Enter the login name and password to login


• After logging in the main overview page appears

• Login to the Smart Home customer portal


• Click Notifications on the left side of the Home screen


• On the right, click on the button that corresponds to the notification to turn On or Off

• This tab on the left side navigation panel displays the devices and sensors on the Customer's Smart Home Account


• Options for changing settings and remote power cycle vary by device


• The tab opens the overview with all the equipment; the top menu options displays by type of sensor or sensor group

• The Event History tab on the left side of the navigation panel shows events that are communicated to and from Alarm.com


• It displays events being communicated by devices and sensors on the Smart Home Panel


• There are also separate tabs for account and login history

To update the login email:

• Login to the Smart Home account page from the wavebroadband.com/mysmarthome site


• Click on the Settings option on the left, and the Login Information option from there


• Click on the Email Address option and make the needed changes

• After login, select Settings in the left-hand navigation bar


• Select Monitoring Station


• Update the Passcode section


• Click the blue update button to save